State Farm® Insurance Agent David Casteel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Laurissa Penley
June 13, 2026
"Moved states so I needed to transfer my insurance location and Savannah Hartman made it a flawless transition all while saving me money and giving me more coverage than I had before! Already feels like family!"
Katy Fine
May 1, 2026
"Savannah is my go-to agent and I can’t recommend her enough. She’s always so helpful, knowledgeable, and patient — she never makes me feel dumb for asking questions, which I truly appreciate.
Her energy is amazing, and she makes the whole process easy and stress-free. You can tell she genuinely cares about her clients and takes the time to make sure you understand everything.
If you’re looking for someone you can trust who will actually take care of you, Savannah is the one!"
Savannah Carr
April 24, 2026
"Savannah and David are amazing!! They helped me through my issues with ease and calmed my concerns. They also reached out after I got on with insurance and made sure to check in and see how I was doing. They made me feel like a person instead of just another policy number and I can’t recommend them enough!!
PS give my girl Savannah a raise !!!"
Amanda Conner
April 17, 2026
"Great customer service!! Very friendly and helpful staff!"
Tonya Hargett
February 3, 2026
"Savannah was very sweet and helped me to determine what kind of coverage I was needing, plus I was able to get personal belongings insurance. Thanks to Savannah Im a very happy customer."
Thomas Klempin
January 27, 2026
"Team did a great job. They are proactive and are sure to follow up new customers. Easy to contact and maintain communication."
Young Rook
January 2, 2026
"Very helpful, this team cares about getting you the best price!"
Maria Thomas
December 19, 2025
"Very professional and detail-oriented, excellent communication, fair pricing and fast turnaround. Customer service is second to none. They genuinely care about finding the best way for you to cover your car or property."
47Rooster
December 17, 2025
"We'd been with the same insurance company for over 20 years, and realized that it had been too long since we did some study on rates, coverages and who would be the best for us to be insured with. After a lot of research and discussion - State Farm and David Casteel are the answer! Thanks to Austin for all your help and guidance!"
Katrina Casteel
December 4, 2025
"David and the staff are friendly, professional and very helpful."
BMK
October 30, 2025
"Savannah was super helpful, knowledgeable and professional, would recommend her again. 👍 you rock!"
Johnny
October 24, 2025
"Talked to Savannah over phone awesome people here she had me set up with prices and got me insurance quickly and was nice as could be answered all my questions I had some told me sent my insurance cards just amazing experience"
Jaylen Avrilien
October 23, 2025
"Savannah was beyond helpful and empathetic while getting a quote within my range. David Casteel also kept tabs on me during my switch and a month in to ensure the transition was smooth; he’s definitely a “work for the people” kinda guy. Thank you both; the deductibles offered are almost half of what I would pay with other insurances!"
Courtney Epps
October 17, 2025
"Great and very friendly and was awesome helping us switch from Ohio!!!!"
michaela silva
October 16, 2025
"I had a wonderful experience with Savannah. She was very thorough. I appreciate her patience at listening to my needs. She guided me threw what needed to be done to complete my needs. I feel so glad and blessed to be a new client."
Dion Russell
October 9, 2025
"This place is great Savannah was a lot of help definitely be here for a long time!!!!!!!"
justin higginbotham
October 8, 2025
"Great service and team. Team very quick with setup, support, and helpful. Recommends this office"
Justin Yother
October 1, 2025
"Great customer service!"
Meredith Rivera
October 1, 2025
"I cannot say enough good things about Savannah at this branch. I had so many questions about changing insurance policies during a life transition and she was extremely informative, responded immediately, and made the whole process significantly less overwhelming. If you want to feel cared for, choose Savannah at State Farm!!!"
Matthew Kofel
September 11, 2025
"Great experience changing over to State Farm from another carrier. Austin was great making sure we were all set and answering all questions! Recommended."
Pierceton Mazell
August 23, 2025
"The customer service I’ve been consistently provided has been far beyond my expectations. Austin has brought such a “don’t worry, we will handle it” attitude to every situation from starting my new policy to handling a claim. I was a notorious sign on for 6 months then shop around again for a lower price customer. But I can confidently say that his customer service will keep me with David and his team for as long as I’m in the Tennessee area. It is not surprising at all to see this office has 5 stars across the board, it is well deserved in my experience."
Becky Layne
August 13, 2025
"Austin was awesome. We had been with Farm Bureau for close to 30 years and I called Austin because our premiums kept increasing and he gave us a deal we couldn’t refuse. He was so informative and helpful all along the way!! David was also very helpful. These guys are the best when it comes to having to change insurance and getting affordable coverage. Tks Austin and David! Keep saving Americans money!!
Thanks again,
Becky Layne"
Lucas Lewis
July 29, 2025
"David is a great agent! Him and his staff are amazing they will always go above and beyond to take care of their customers."
"Wow, thank you so much Lucas for taking the time out of your busy schedule to give us this feedback. We appreciate your kind words!"
Kat Schroeher
July 18, 2025
"Savannah and her team were wonderful!!!! Savannah especially took great care of me! I had a lot of issues with selling my house in NY and Savannah was patient and stood by me the whole time! She supported me and encouraged me that it would all work out in the end! I couldn’t have picked a better person!!!"
"Mrs. Schroeher, we're so thankful that you took the time to give us this feedback. We try to make the process of switching insurance companies as seamless and easy as possible especially when you're moving to a new state. Thank you for trusting us with all your insurance needs! We are very excited to have you as our newest member of the State Farm family!"
Leslie Rundell
July 15, 2025
"Everyone I have spoken to from Savana to Austin to David himself have been great! Friendly, efficient and knowledgeable. Writing our policies from another state was easy and I highly recommend this State Farm agent and his staff. Thanks to all of them for such a warm welcome!"
"WOW, we loving hearing this type of feedback Mrs. Rundell. You are very welcome! We try our best to make the transition to TN as easy as possible. Thank you so much for choosing our agency for all your insurance needs!
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